Data loss and extended downtime are not rare events for small businesses. The question is whether your organization can recover when it happens.
Most small businesses have some form of backup — but most have never tested it, don't know how long recovery would take, and aren't confident it would work if it had to. A backup is not a disaster recovery plan. Total Reboot designs and implements backup and recovery solutions with defined recovery time objectives, tested restore procedures, and clear documentation — so that if ransomware, hardware failure, accidental deletion, or a natural disaster occurs, your organization recovers in hours rather than days.
Backups exist but have never been tested — there's no confidence they would actually restore successfully.
Critical data lives only on local servers or individual workstations with no offsite copy.
Recovery time in a failure scenario is undefined — no one knows whether recovery would take hours or days.
Ransomware recovery would require paying the ransom because there's no recent, clean backup.
Cloud file sync (like OneDrive or Google Drive) is being used as a backup — but sync is not backup and ransomware can encrypt synced files.
There is no documented recovery procedure — so recovery would be improvised under pressure.
We design a backup strategy around the 3-2-1 principle: three copies of data, on two different media types, with one stored offsite. This eliminates single points of failure and ensures a clean recovery path regardless of what goes wrong.
We deploy and configure NAS devices as local backup targets — providing fast local restores for day-to-day recovery scenarios (accidental deletion, hardware failure) with RAID redundancy at the hardware level.
Local backups are replicated offsite — either to cloud storage or to a secondary physical location — ensuring that a site-level event (fire, flood, ransomware) does not eliminate all copies of your data.
Microsoft does not guarantee recovery of deleted Microsoft 365 data beyond short retention windows. We implement third-party backup for Exchange Online, SharePoint, and Teams — ensuring your cloud data is protected with the same rigor as on-premises data.
We conduct regular restore tests and document the results. A backup that has never been tested is not a backup you can rely on. We verify that data can actually be recovered — not just that it appears to be backing up.
We document your recovery procedures — what systems to restore first, how long recovery should take, who is responsible for each step, and how to communicate with staff and clients during an extended outage.
You know your backups work — because they've been tested and documented.
Ransomware cannot eliminate your ability to recover because offsite copies are isolated from production systems.
Recovery time is defined and realistic — not a guess made under pressure during an incident.
Microsoft 365 data is protected against accidental deletion and retention policy gaps.
The organization can communicate confidently to clients, insurers, and regulators about its data protection posture.
Downtime from a recoverable incident is measured in hours, not days.
We'll review your current backup process, identify the gaps, and give you a clear picture of your real recovery capability.