Modern VoIP phone systems that work the way your organization actually operates — in the office, on the road, and everywhere in between.
Legacy phone systems — analog lines, on-premises PBX hardware, and carrier contracts written a decade ago — are expensive to maintain, difficult to scale, and increasingly disconnected from how your team actually works. VoIP phone systems replace that infrastructure with flexible, software-managed communications that integrate with mobile devices, support remote work natively, and cost significantly less to operate. Total Reboot designs, deploys, and supports VoIP systems sized and configured for small and mid-sized organizations.
The current phone system is tied to physical desk phones and office locations — staff who work remotely or travel have no good option.
Adding or removing extensions requires a vendor visit or a phone call to the carrier and takes days.
Call routing, auto-attendants, and hold music are configured incorrectly or haven't been updated in years.
The phone system and the rest of the technology stack are completely separate — no integration with Microsoft Teams or other communication tools.
Monthly carrier costs are high relative to actual call volume, with features being paid for that are never used.
There's no voicemail-to-email, call recording, or call reporting capability.
We design a VoIP system around your call flows — how calls come in, how they're routed, what happens after hours, and how different departments or individuals should be reached. Existing numbers are ported so your clients see no disruption.
We provision and configure desk phones for staff who need them, alongside softphone apps for mobile devices and computers. Staff can take calls on their desk phone, laptop, or mobile — using their business number — without confusion.
We configure auto-attendants, ring groups, call queues, and business-hours schedules that reflect how your organization actually operates — not the default settings no one ever updated.
For organizations using Microsoft 365, we can integrate voice directly into Microsoft Teams — enabling staff to make and receive business calls from within the Teams interface they already use for internal communication.
Adding extensions, updating routing, managing call recordings, and reviewing call logs — we handle ongoing system administration so your phone system stays current as your organization changes.
Staff can take business calls from anywhere — office, home, or on the road — using their business number.
Adding or removing extensions takes minutes, not days.
Callers reach the right person or department without confusion or unnecessary transfers.
Monthly carrier costs typically decrease when moving from legacy analog lines to VoIP.
Call records and voicemail-to-email give you operational visibility you didn't have before.
The phone system is managed alongside the rest of your technology — no separate vendor relationship to coordinate.
We'll review your current setup, call volume, and requirements — and give you a clear comparison of what a modern VoIP system would look like.